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![]() ![]() Check the connections: If you’re using external speakers, make sure they’re properly connected.Check that next to Choose where to play sound, your speakers or headphones are selected. Check the sound settings: Right-click the speaker icon in the bottom right and select Open sound settings.Make sure that the volume is raised high enough that you would hear it. Check your volume levels: Right-click the speaker icon in the bottom right (next to the date and time) and select Open Volume Mixer.There are a few reasons that you might have no sound on Windows 11, so try a few of these potential fixes: But if your version of Windows 11 stubbornly refuses to make any sound, you might need to fix it. Select your language and keyboard settings.Windows 11 does have sound.A blue screen with language selection options will appear. When the Surface logo appears, let go of the buttons.Hold the volume-down and power button at the same time.Insert the USB recovery drive we just created into the USB port on the Surface Laptop or Surface Laptop 2.Make sure you backed up all your data first, as this process will remove all your apps, documents and settings. Now that you've created the USB recovery drive and loaded all the necessary files onto it, you can finally get to recovering the Surface Laptop. ![]() If so, select Replace files in destination. You may be prompted to replace already existing files in the destination. You can press CTRL + A to select all of the files in the folder and drag-and-drop them into the drive labeled "RECOVERY" in the left sidebar. Copy all the files in the extracted folder into your newly created USB recovery drive.It will have a name along the lines of "SurfaceLaptop_BMR_151_12.761.0" (the specific name may vary depending on the recovery version you download). ![]()
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